Phoenix Haven | Hotel in Fenghuang County

9.4 (103 Reviews) |   Pet Friendly  7 Bathrooms  14 Guests
Fenghuang Hotel | Phoenix Haven

Hotel in Fenghuang, Fenghuang County

Located in Fenghuang County, Phoenix Haven provides free WiFi. The property has a shared lounge, a concierge service and organizing tours for guests. The rooms in the hotel are equipped with an electric tea pot. Rooms come with a private bathroom with a shower, free toiletries and a hairdryer. Tongren Fenghuang Airport is 24 miles from the property.

Phoenix Haven is located in Fenghuang County.

This 53 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Security/Safety, Guest Services, and several others. This is a 2 star rated property and has over 103 reviews with the average score of 9.4 . Coming to Fenghuang County and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 53 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Fenghuang County. These details are authentic, as they are provided by our partner, booking.com.

This Phoenix Haven in Fenghuang County is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Phoenix Haven”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pet Friendly
  • TV
  • Transportation/Shuttle
  • Security/Safety
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Free cancellation
Pet Policy Pets are allowed upon request and charges may apply.
Other Policy This property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, this property reserves the right to release the room after 18:00 on the day of check-in. guests planning to arrive after this time should contact the property directly. the property's contact info can be found in the confirmation email.
 
No. A-46, Qingxi Lane, Hongqiao East Road, Fenghuang County, Hunan Province, Fenghuang County, 416200, China

What Our Guests say 500 + Reviews

Nov 17, 2025 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Staff very helpful, really close to the river, a lot of places to eat nearby
Negative: Not 100% clean, you can see mold in the bathroom
Fernandaa Fernandaa, Chile
Oct 23, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Everything was just perfect
Negative: Nothing
Andres Andres, Spain
Jun 9, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Friendly staff who explained the activities and what to see in the area. Nice, clean rooms in a central but quiet location. They even sent my adapter straight away to my next destination which was very kind. Highly recommend.
Negative: -
Summary: Lovely place in a great location
Nathalie Nathalie, Switzerland
Jun 6, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Clean, friendly host, perfect location, would recommend to anyone.
Summary: 100% recommend!
Lisa Lisa, Belgium
Mar 28, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: We stayed at Phoenix Haven for two nights and absolutely loved it! The guesthouse is full of charm, with traditional-style decor and a relaxing atmosphere. The host went above and beyond to make our stay comfortable, even providing a hand-drawn guide to
Summary: Charming Stay with Excellent Hospitality
Babetianz Babetianz, China
Mar 25, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: We felt so welcomed at Phoenix Haven! 💖 The staff was always ready to assist, and they even arranged a hassle-free ticket booking for Guilin 🎟. The hotel is close to all major attractions, yet it’s peaceful and relaxing. Loved the free umbrella service on rainy days ☔ and the detailed local travel tips provided. The airport & train station transfer service 🚖 was super convenient! 💯 Would definitely recommend to anyone visiting Fenghuang! 📌 Rating: ⭐⭐⭐⭐⭐
Summary: 🌿 Phoenix Haven – A Home Away from Home 🏡
 Olivia Grace Bennett Olivia Grace Bennett, USA
Mar 25, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: 🌟 Exceptional Hospitality & Cozy Atmosphere 🌟 We had an amazing stay at Phoenix Haven! The location is perfect—just a short walk to Hong Bridge, Tuojiang River, and other famous spots. The hotel staff was incredibly friendly and helpful, offering a free Fenghuang travel guide & map 📍. Our room was clean, cozy, and had all the necessary amenities. The check-out process was smooth with no room inspection required ✅. If you’re visiting Fenghuang, this is the place to stay! 🚗 Bonus: They also provide car rental services to Zhangjiajie, Furong Town, and more! 📌 Rating: ⭐⭐⭐⭐⭐
Summary: 🏡 Phoenix Haven – A Perfect Stay in Fenghuang ✨
 María García Rodríguez María García Rodríguez, Spain
Mar 23, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: I had a wonderful stay at Phoenix Haven. The location is perfect—right inside the ancient town, making it easy to explore the beautiful streets, riverbanks, and local markets. The host is incredibly warm and helpful, providing a detailed map and great recommendations for food and attractions.
Summary: A Cozy and Welcoming Stay in the Heart of Fenghuang
 Olivia Brown Olivia Brown, Switzerland
Mar 23, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The room was clean, comfortable, and well-maintained, offering a peaceful retreat after a day of sightseeing. Despite being close to the lively areas, it was quiet at night, ensuring a good night’s sleep. If you're looking for a cozy and welcoming place to stay in Fenghuang, this is an excellent choice!
Summary: The room was clean, comfortable, and well-maintained, offering a peaceful retreat after a day of sig
Emily Johnson Emily Johnson, Italy
Mar 20, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: I had a wonderful stay at Phoenix Haven! The location is perfect—right inside the ancient town but tucked away in a quiet alley, so you can enjoy both the charm and the tranquility of Phoenix. The room was clean, comfortable, and beautifully decorated with local touches. What truly made the stay special was the owner—he was incredibly warm and helpful, providing us with a detailed map and great recommendations for exploring the town. If you’re looking for a cozy and hassle-free stay in Phoenix Ancient Town, this is the place to be!
Summary: Cozy Stay with Friendly Host
Lv Lv, United Kingdom

FAQ's

Is this Phoenix Haven pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Phoenix Haven?

Check-in time for Phoenix Haven starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Phoenix Haven have a swimming pool?

No, this Phoenix Haven does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Phoenix Haven?

Best-rates for the Phoenix Haven starts from $35 per night with includes Air Conditioner, Parking, TV, Transportation/Shuttle, Security/Safety, Guest Services, Child Friendly, Internet, Pet Friendly, Entertainment, Breakfast StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Phoenix Haven a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Phoenix Haven wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Phoenix Haven has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Phoenix Haven?

Based on the information reported by the owner or manager, the Phoenix Haven indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Phoenix Haven?

Based on the information reported by the owner or manager, details for the cancellation policy for the Phoenix Haven are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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